increases in payments do not solve problems of recruitment and retention of drivers
USA - eTrucker, by Lance Orr - May 2005: - Raise the wages of driver does not solve the problems plaguing the industry: recruiting and retaining drivers, as the panelists agreed on 25 May at Randall Carrier Spring Symposium, held in Tuscaloosa, Alabama.
"There is much more than money," said Kevin Burch, president of Jet Express. The guidance and counseling programs for the company as well as personal care, retain drivers. "People want to know that it is important, and not just a number," for the company. Employers should remember
that truck drivers are people, also said Paul Williams, president of Wooster Motor Ways, which has relatively low turnover of drivers, between 31 and 32 percent. Wooster gives its drivers a day in four work to spend with their families, provides a bonus of $ 500 in savings for their children, and pay phones for drivers, so they can stay in direct contact with loved ones. Wooster also holds a four-day orientation to fully explain the new transport business drivers.
The drivers learning basic business practices, it is important to keep in the company and industry, said Sherry Bass, head of capacity development for CRST Malone. For example, how fuel surcharges work must be fully explained, so that recruiters and drivers to understand. Transport Marsten
highlights the importance of exit interviews to learn what caused the driver to feel dissatisfied with the company, according to Jill Larson, director of recruitment. "It helps to restructure and provide more dedicated and regional transport," said Larson . The interviews also allow the company to judge whether the driver is future potential re-employed. "With a rotation 60 percent, the returns are important, "she said .
Wooster also conducts exit interviews and continues with a call to see if the driver is happy with the new company. Returns are important, he said, but Wooster re-employed a driver only once. "I think a revolving door policy is bad business," said .
None of the panelists thought that the raw procurement were good, they encourage drivers to jump between companies and drivers do not help financially, because the money lost in the crossover period between jobs is more than the premium. "If you change jobs more than once a year, you're dead anyway," said Bass . These premiums add to the industry a bad image, added Williams, "Now we are paying for robbing each other drivers?"
Instead of money to sign the contract, all members of the panel supported the use premium shipping.
Job fairs are good places to find drivers, Williams said, "paid $ 2,500 in one and get to 80 applicants."
If drivers do not have to be 23 years old, most people would think to become conductor, said Burch, "Which other profession you have to wait 23 years to get into? Why do we have to wait until they get old and bad habits? ".
introduce more minorities and women in the transportation could help solve the problem of recruitment, but only in certain areas of the country, he added Burch, " in Florida , Arizona and New Mexico Hispanic population is good, and can be recruited, but in Dayton, Ohio, chances are not good. "
More women do not fall in transport, because their comments are not heard by people in industry, said Bass, "Manufacturers sometimes ignore what women want on the trucks," adding that she could not reach the pedals when she learned to drive a truck in the late '80s.
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